Welcome to ProstaVive ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at prostavive-buy.com or make a purchase through our affiliated ordering system. Please read this policy carefully. By using our website, you consent to the practices described herein.
1. Information We Collect
Information You Provide Directly
When you visit our website, request information, or complete an order through our affiliated system, we may collect the following types of personal information:
- Full name and contact details (email address, phone number)
- Shipping and billing address
- Payment information (processed securely by our payment partner — we do not store credit card numbers)
- Health-related information you voluntarily share (e.g., in contact forms or support inquiries)
Information Collected Automatically
When you browse our website, we may automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type and version, operating system
- Pages visited, time spent on pages, referring URLs
- Device identifiers and cookie data
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders and communicate order status
- To provide customer support and respond to inquiries
- To send promotional emails, newsletters, or product updates (you may opt out at any time)
- To improve our website content, user experience, and marketing effectiveness
- To comply with legal obligations and enforce our Terms & Conditions
- To detect and prevent fraudulent transactions or unauthorized access
3. Cookies and Tracking Technologies
Our website uses cookies — small text files stored on your device — to enhance your browsing experience, remember your preferences, and analyze website traffic. We also use third-party analytics tools (such as Google Analytics) and advertising pixels that may set their own cookies.
You can control cookie settings through your browser. Disabling cookies may affect some website functionality, but will not prevent you from viewing our content.
4. How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
- Order fulfillment partners: To process and ship your orders, we share necessary details with our logistics and payment processing partners.
- Marketing affiliates: We work with affiliate marketers who may have referred you to our website. They may receive confirmation that a purchase occurred but not your personal details.
- Legal requirements: We may disclose information if required by law, court order, or to protect our legal rights.
- Business transfers: In the event of a merger or acquisition, your information may be transferred to the succeeding entity.
5. Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include SSL/TLS encryption for data transmission and secure server infrastructure. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access and request a copy of the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data (subject to legal retention requirements)
- Opt out of marketing communications at any time by using the unsubscribe link in our emails
- Lodge a complaint with your local data protection authority
7. Children's Privacy
Our website and products are intended for adults only. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete that information.
8. Third-Party Links
Our website may contain links to third-party websites, including our order processing system. These third-party sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of our website following any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us through the support channel available on our website at prostavive-buy.com.